Technology has revolutionized the banking system in India, with both public and private sector banks embracing digital innovations. According to the India Brand Equity Foundation, Indian banks have significantly enhanced customer experience through online banking, mobile apps, and digital payment solutions. This technological advancement has not only streamlined operations and reduced costs but also expanded financial services to remote areas, contributing to the broader goal of financial inclusion and making the Indian banking services system more accessible and efficient.
For more info on banking in India, go through the India Brand Equity Foundation website.