What is CMDB in ServiceNow ?

A configuration management database (CMDB) is a database that contains all relevant information about the hardware, IP Components and software components etc. used in an organization's IT services and it also contains the relationships between those components.


So, in this way cmdb in servicenow provides an organized view of configuration data so that the organization gains the full visibility of its infrastructure and services, leading to more control of organization environment and better decisions.


There are some core features of cmdb, which helps to manage and maintain the Configuration data and provides the required information of infrastructure components. Core features of cmdb are:
CMDB Health
CMDB Identification and Reconciliation
CMDB lifecycle Management
CMDB baseline
For more information:https://itcanvass.com/blogs/servicenow-cmdb ↗