Everything You Must Know About Voice AI in Marketing | #data and marketing #conversational ai
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A Brief Guide to Technographics and the Data It Offers | # crm systems #email campaigns #customer platform #customer preferences #marketing strategy #martech #guest blogs
What does customer loyalty look like in the cookieless age of NFTs? | #customer service experience #experience management #best customer service
Marketing
UAE
Mobile usage and commerce are growing rapidly across APAC. Smartphone use increased 70% regionally in 2020 and 86% in China. More strikingly still, 63% of APAC consumers say they most commonly shop within mobile apps, and 35% say digital wallets are their primary payment method.
In addition, APAC consumers are disproportionately young, priming them to adopt next-generation e-commerce channels and formats that are catching on more slowly in developed economies. Consider live selling, which is when brands sell products directly via livestream on social apps such as TikTok, Instagram, and Alibaba’s Taobao. China is leading the world in live selling, a practice that grew 100% there last year
Behavioral Segmentation: Definition, Examples, and Everything You Need to Know | #digital marketing #customer experience #digital transformation
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