QuickBooks is one of the most prominent accounting applications used by numerous small and medium-sized businesses. It works amazingly despite some technical issues that appear during various QuickBooks operations. One of them is QuickBooks error 6189 and 816 that shows up while opening the company file. On its occurrence, the user gets an error message displaying, “An error occurred when QuickBooks tried to access the company file (-6189, -816).” To know the reasons behind the QuickBooks Desktop error 6189 816 and its resolutions, read the blog until the end.
Unable to find the best way to resolve QuickBooks error 6189 and 816? Connect with the QuickBooks support team for effective guidance by calling us on our toll-free number +1 800-579-9430
Reasons that can trigger QuickBooks error code 6189 and 816
The error appears due to the following factors:
1. The same company file in QuickBooks is being accessed by another user in multi-user mode.
2. The company file has lost connectivity over the network.
3. QuickBooks services are not functioning properly over the host computer.
Read more :- QuickBooks error 15215
Tested Methods to Rectify QuickBooks Desktop error 6189 and 816
Method 1. Download QB Desktop Tool Hub and put Quick Fix my Program to use
1. Quit the QuickBooks Desktop application and download the setup file of the newly released QuickBooks Tool Hub version from your web browser.
2. Save the downloaded QuickBooksToolHub.exe file to an easily accessible location on your Windows desktop, open it and follow the instructions given on the screen.
3. Further, agree to the terms and conditions checkbox to finish installing QuickBooks Tool Hub.
4. Go to your Windows desktop, double-click the QuickBooks Tool Hub icon to open the tool hub, and choose Program Problems.
5. Click Quick Fix my Program and wait till the tool completes. After that, start QuickBooks and open your company file.
Method 2. Open the QB Tool Hub again and run QuickBooks Database Server Manager
1. In the QuickBooks Tool Hub, choose Network Issues and click QuickBooks Database Server Manager.
2. If prompted to install QuickBooks, you need to install it on your host computer if not installed already.
3. From the server manager, find your company file and click Start Scan.
4. If you can’t view any company files in the drop-down, browse to the location and then click Start Scan.
5. When QBDBMGRN finishes, close the window and start QuickBooks Desktop.
Method 3. Change the location of the QuickBooks company file and move it to the hard drive
1. Generate a backup company file if you don’t have one already.
2. Start QuickBooks Desktop, and select the company file you want to change the location of.
3. Press the F2 key on your keyboard to open the Product Information window.
4. After that, go to the File Information section and note down the location of the company file on the hard drive.
5. Tap the Windows icon key on your keyboard and open File Explorer.
6. Open the QuickBooks company file folder, right-click it and choose Copy.
7. Move to a new location on your hard drive and paste the file.
8. Now, open QuickBooks and login the company file.
If you are still stuck with QuickBooks error 6189 and 816, contact certified QuickBooks professionals via +1 800-579-9430 for advanced troubleshooting.
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