I have not received my funds even though my withdrawal shows as processed?


In accordance with legal and regulatory obligations around anti-money laundering as well as a commitment to creating a safe gambling environment, all licensed operators are required to gain a full understanding of a customers ability to afford the gambling he is engaging in. Both the source of the funds used to use BRANDs services (ie held in a legitimate account owned by the customer) and the source of the wealth (ie obtained via legitimate means) need to be verified through additional documentation provided by the customer, per BRANDs guidance and discretion.
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