Inventions like the telephone, the fax machine, the personal computer, and, the internet have revolutionised how we interact at work. However, technology had not yet altered the location of our workplace. Nearly a quarter of workers did at least some of their work from home before 2020 globally.
Many organizations around the world implemented remote work regulations in response to a global pandemic which has made public gatherings dangerous. This trend shows how technology has altered workplace communication by making remote communication just as effective as face-to-face interaction.
Remote workplaces are now possible with the help of new communication technologies that enable teams to work together and share information without physically being present in offices.
Here, we discuss some examples of communication technologies that helped in implementing remote work processes and how they changed information sharing at work.
Mobile and telecommunication solutions for non-stop communication
Productivity is affected by the always-on work atmosphere that results from our constant connectivity to mobile devices. However, the same technology allows you to leave work early to make time for personal liabilities or emergencies.
In both positive and negative ways, the ability to carry our work in our pockets has made scheduling more flexible and made working on weekends easier. We no longer need to wait for that crucial business call as workplace communication gets more efficient.
Videoconferencing software that enables face-to-face communication on a global level
Facial expressions and body language convey a great deal of information, sometimes more than the words we speak. Through videoconferencing, co-workers can have important office discussions without sacrificing the visual signals that enhance the message.
Technology has changed the way we communicate. Hence, we have to move on from dated ways of communication and see it as more than just delivering information. In order to encourage communication and collaboration in the workplace, videoconferencing platforms work with factors that we cannot control, such as how the brain processes information and how people interact with each other in the workplace.
With the use of videoconferencing, employees can collaborate remotely while still enjoying many of the benefits of a shared workplace.
Cloud-based collaboration allows us to co-work remotely
Editing in person is always preferred over editorial discussions, especially when the document keeps track of who made which changes and allows you to quickly return to the initial text. Our workplace products can be remotely drafted, edited, proofed, and commented on thanks to cloud platforms like Google Docs and Microsoft Teams. To put it simply, cloud collaboration enables remotely working staff to edit a document without ever touching a physical page. The ability to do so alone significantly reduces the need for the physical work requirements that characterised the employment of previous generations.
Channel-based messaging apps that help in organizing conversations
Many Fortune 100 companies pay for CRM services demonstrating how messaging applications have become prevalent in our official communications. These platforms enable us to categorise various conversations into channels. They enable simultaneous immediate and asynchronous communication. Additionally, they open up additional conversations to the public, which helps the entire team stay on the same digital page. With cloud-based messaging apps, you get a more flexible communication pipeline.
Gather bulk data from different sources through online forms
There are occasions when you need to get information from a lot of respondents to one decision-maker. Employee input is always desired by employers for background checks and employee databases. Managers might need to ask for suggestions from their teams. Online forms are used for completing all these tasks and they have proved to be the most secure way of collecting data. Online forms in the workplace are a special type of communication technology and are used for things like job requests, application screenings, and webinar registrations, to name just a few.
To summarize, Information technology has provided many solutions for workplace communication. These solutions offer hybrid functionality so they can be used whether you are working from home or in an office. Our dependability on these systems is growing with time, which boosts productivity. Apps and platforms for workplace communication will become more popular in the future.
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