If you still can't identify the charge


Can't find a matching charge at reportaproblem.apple.com? Find out if you used another account to make a purchase.

 

1. Search your email for the words “receipt from Apple.”
2. Look for a receipt that matches the amount that you see on your billing statement.
3. On the receipt, see what was purchased and which Apple ID was used.

 

If you've checked reportaproblem.apple.com and your emailed invoices, and you're still not sure why you've been charged, contact Apple.com/bill. We can help you find the best support options.

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