Difference Between ERP Software and CRM

Enterprise resource planning is fully integrated software that has functionality for all the core aspects of business and integrates all the departments of the organization while customer relationship management application or software concentrates on the activities related to customers like, quotes, contracts, service, reminders, service reminders, etc. ERP ensures better and real-time integration and communication between all the departments of the organization for increasing profitability while CRM enhances customer relationship management, and acts as a front desk of the organization and an information center for salespeople. Some critical information that can be very useful for the salespeople but may not be available at the right time due to slow processing of the data is avoided with the use of CRM software.