Microsoft's online gaming platform Xbox Live suffered a major crash, leaving users unable connect.
Thousands of gamers reported problems when trying to sign up for the service that lets them play multiplayer online, as well as to buy and download titles.
The company claimed it was working on a solution to the issue, but could not confirm when it would be back.
Many gamers have reported issues while trying to log into the service that allows them to play multiplayer online and to buy and download titles.
'Our engineers and developers are working to find a solution to the issue that has caused some members to experience difficulties signing in to Xbox Live,' it said.
Keep tuned, and thanks for your patience. '
It comes days after Microsoft launched an attack on YouTube and Amazon's Twitch by buying its own livestreaming service.
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The company announced the issue in a series of tweets but said it was stillinvestigating the issue.
The Xbox maker has announced plans to purchase live-streaming service Beam which is a Seattle-based business founded by 18-year-old Matt Salsamendi.
The teen who launched his company in January says it has already had 100,000 customers.
In contrast to other streaming services, it allows users to influence and interact with a video game being streamed by another player.
Beam allows viewers to suggest challenges for streamers and alter in-game elements like weapon loadout or quest selection.
Today, the Xbox maker announced plans to purchase live streaming service Beam, a Seattle-based startup founded by Matt Salsamendi (18 years old).
It also lets developers create special button layouts that allow viewers to interact with games streamed through Beam.
"We at Xbox are excited about this convergence between playing and watching, and would like to provide players with the choice and freedom to enjoy great multiplayer experiences across all of Beam's platforms and devices,' Chad Gibson, a program manager for the partner group at Microsoft's Xbox Live division, said in an announcement.
"This acquisition will allow gamers to enjoy the games they love with the people they like and on the devices that they prefer."
The terms of the deal were disclosed.
He explained how the system could work with Minecraft.
'Using 'Minecraft' as one example, with Beam you don't just watch your favorite streamer play, you join in with them.
"You can take on them and make in-real-time choices that affect their gameplay, such as tools and quests, movement and much more. All this is possible with a few simple visual controls."
Salsamendi says Beam will continue to operate even as he and his colleagues are integrated into the Xbox engineering group.
In an article on the Beam website, Salsamendi says the service has grown to about 100,000 users after launching in January of this year.
'As part of Xbox we'll be able to grow faster than we've ever able to before", according to the article.
We're expanding our team, strengthening our infrastructure and, most importantly, we're continuing to expand and help the amazing community of Beam.'
THE XBOX ONE
The Xbox One S will be available in a color called 'robotwhite'.
It will come with an internal power supply unlike previous Xbox models that had external power packs.
The Xbox One S will be 40% smaller than the prior model, despite this.
Microsoft announced that the console will support 4K Ultra HD video and will come with up to 2TB of internal hard disk storage.
The new model will have High Dynamic Range (HDR) and wireless controller with a longer range.
Owners will be able customize their controller using Microsoft's Xbox design lab.
