Live Chat Application

You may have seen hundreds of websites with integrated live chat on them and undoubtedly, they are useful as well. It even contributes to the sales funnel as visitors can directly contact you from your website. However, there is a live chat application that will allow you to do a lot more than simply chat. We are talking about live chat for CRM (Customer Relationship Management) software. The things you do with that are unimaginable. For example, you will have a centralized data center of all leads, customers, and accounts and you can chat with them and collect their information at the same time. This will help you provide a personalized customer experience.


Features of Live Chat Application


1. It is powered by the reliable and most used Twilio SMS API which is used by millions of businesses around the world.

2. The Live chat app is integrated with CRM which enables you to chat and collect data at the same time.

3. Access to the past conversations means you can delve into meaningful conversations with your customers and leads.

4. Use prebuilt templates to save time while chatting with multiple people.
Plan ahead of time by scheduling the messages in advance.

more details:https://store.outrightcrm.com/....product/twilio-sms-f