Frontier Communications falls into the category of ISPs that use both DSL and fiber-optic networks to deliver internet service. With any provider, Frontier included, fiber-optic is preferred to DSL for its speeds, reliability and overall value. But with Frontier, the disparity between the two internet service types feels much more pronounced, which makes Frontier Internet, a DSL service, tough to recommend. On the other hand, if Frontier Fiber is available at your address, it's definitely worth considering for its fast speeds and fair pricing.
Along with fast speeds and competitive pricing (aside from a somewhat pricey 2 gigabits-per-second plan that currently includes an Apple TV 4K device and three months of Apple TV Plus), Frontier Fiber plans come with unlimited data, Wi-Fi equipment at no extra cost, or no contract requirements -- so long as you don't accept any of the deal "sweeteners" (like that free Apple TV offer).
Frontier Communications Speed Test , the DSL service, can be hit or miss, as speeds and performance may vary widely depending on where you live. For the most part, that's par for the course with DSL internet, but the unpredictable speeds and reliability many customers experience on Frontier's DSL network are concerning, to the point that Frontier Communications faces pending litigation from the Federal Trade Commission for failing to deliver promised speeds in six states.
So again, fiber-optic good, DSL bad (maybe). And that's not necessarily a knock against Frontier, that's just the nature of the two service types. Frontier Fiber is definitely the way to go given the choice of the two service types, but Frontier Internet could also be a viable option for those in rural areas whose only other available connections are via satellite internet.
Frontier Communications is one of the nation's largest internet providers, available in 25 states from Connecticut to California. Service isn't the same everywhere on the map, however. Most locations will only be eligible for Frontier's DSL-based service, which is tough to recommend, given the slow speeds and Frontier's recent legal troubles.
Frontier offers fiber service in 15 of its 25 states, but availability is limited mainly to metro areas. Everywhere else, like the majority of Connecticut or West Virginia, where Frontier is available throughout most of the state, will have access to Frontier Internet. Again, that means DSL.
Frontier internet plans and pricingFrontier home internet plans Plan Speeds Promo rate (first year) Equipment fee Data cap Frontier Internet (Copper) Varies $55 None None Fiber 500 Up to 500Mbps download, 500Mbps upload $50 None None Fiber Gig Up to 940Mbps download, 880Mbps upload $70 None None Fiber 2 Gig Up to 2Gbps download, 2Gbps upload $150 None None
When will the price go up, and by how much? Frontier Internet, the copper DSL-based service, comes with a price lock for 24 months. After that, there is no guaranteed or preset price increase. That's not to say your bill will never go up, but price hikes aren't predetermined and guaranteed like with many other ISPs.
As for Frontier Fiber, your price is locked in for 12 months or longer. The gigabit plan, for example, comes with a three-year price lock, so you won't have to worry about a price increase until then. Even after that point, there's no set guarantee that your price will increase.