The QuickBooks Error 103 clearly indicates that the user’s credentials have been rejected by their bank’s website. It means that your sign-in request has been denied by your bank servers. This error 103 will continue to show until the sign-in info has been updated in QuickBooks. In this article, we will understand QB error code 103 a bit better and then jump right into solutions to resolve it.
Reasons why you are seeing the QuickBooks Error 103 while logging in to your bank account
There are a majority of three reasons why the QB error code 103 could pop up on your screen. Let us have a look at them:
The credentials that you have entered to sign in have been rejected by your bank’s website. This can trigger QB error 103.
You accidentally selected the wrong financial institution from the long list of financial institutions mentioned. This will prompt the error code 103 to appear in your QuickBooks.
Ensure that your information is updated in QuickBooks Online as well. Else, you will get QB error 103.
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Troubleshooting methods to resolve QuickBooks error code 103 easily
Given below are the 3 most used methods that will help fix the QuickBooks error code 103 for you while requiring minimal effort. Let’s have a look:
Solution 1: Quick Fix for Error 103 for QuickBooks Self-Employed
Follow the steps given below carefully in order to resolve the QB error 103 this way:
Step 1: As the first step, click on the ‘Reconnect’ button that you see under the error message. Make to to enter the credentials manually.
Step 2: Now, click on ‘Update Sign-in info’.
Step 3: Next, you need to verify the bank connection. Follow the steps given below for the same:
3.1: Search for the URL that will take you to your bank’s log-in page, or Search for the URL that you see once you have logged into your bank account.
3.2: To begin with, search for the bank with the URL that you use to sign in to your bank account. Here, try all possible results by removing certain strings from the URL.
3.3: For an error 103 coming with the key bank, login to your account from the bank’s website and look out for third-party access using the next steps.
Step 4: Next, Reach over to the ‘Self Service’ tab and proceed to click on ‘Security Center’ OR try the next step.
Step 5: Lastly, click on ‘Business Tools’ then further select ‘Manage Security’ options. Here, check for the Third Party Access.
If this solution fails to resolve the error 103 in QuickBooks, try the next method.
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Solution 2: Fix Error 103 that appears in the Existing Connections
Follow the steps given below after making sure that you have your correct credentials handy :
Step 1: Firstly, click on the option that says ‘Verify your credentials’.
Step 2: Now, you will be taken to a new window where your online banking site will be opened.
Step 3: Here, use the correct credentials and try logging in. If you sign in without any issues, log out from online banking.
Step 4: Next, go to your QuickBooks and update the credential information that you used to sign into your bank’s website.
Follow the next steps to update the correct online banking details in QuickBooks Online:
Step 1: First, look at the menu on the left and click on ‘Banking’.
Step 2: From here, navigate to the card for account that leads you to QB error 103.
Step 3: Next, click on ‘Edit’.
Step 4: Select ‘Edit sign-in info’.
Step 5: Lastly, enter your new credentials and hit ‘Update’.
If this method does not resolve the QuickBooks error code 103 for you, jump to the next procedure on the list.
Know More About: QuickBooks Express Web Connect Error
Solution 3: Fix QuickBooks Error Code 103 for New Connections
Note: If you already have an existing bank account that has been added in the ‘Chart of Accounts’, go to the ‘Action’ column and select ‘View Register’/’Account History’ drop-down. Finally, click on ‘Connect bank’.
Follow the steps given below to fix the error 103 for new connections:
Step 1: Firstly, from the left menu, click ‘Banking’ and further select ‘Add Account’.
Step 2: Now, in the search bar, enter the full name of the bank that you wish to connect or simply enter the bank’s URL.
Step 3: Next, log in using correct credentials.
Step 4: If the error 103 persists, select the ‘Go back’ button and click on ‘Next’ in the name list.
Step 5: Lastly, repeat this process till you come across the correct website under the bank name. Now, you will have successfully connected to your bank.
End Note:
We hope that these carefully picked out troubleshooting methods helped you fix the QuickBooks Error Code 103 easily. However, if you feel stuck or confused while performing any of the procedures mentioned above, we suggest you call us for a professional’s help for further troubleshooting. You can reach us at (855)-738-0359.
