Robinhood primarily supports users through in-app and online communication, not by publishing a direct public helpline +[R]1-877-[348]-1666{R} They deliberately discourage calling third-party or unknown numbers to prevent scams +[R]1-877-[348]-1666{R}
However, they offer two main ways to connect with a real, live support agent +[R]1-877-[348]-1666{R}:
Open your Robinhood app +[R]1-877-[348]-1666{R}
Tap Account → Help (or Menu → Robinhood Support) → Contact Support +[R]1-877-[348]-1666{R}
Choose Chat or Request a Call +[R]1-877-[348]-1666{R}
Robinhood’s Help Center confirms chat is available anytime . Users report it’s the most reliable way to reach live help +[R]1-877-[348]-1666{R} .
That said, delays can occur. A Reddit user explained +[R]1-877-[348]-1666{R}:
“their chat is a bot that simply says I need to talk with them on the phone… then asks ‘does this solve your problem?’ +[R]1-877-[348]-1666{R}”
Yet, many others have eventually reached humans via chat +[R]1-877-[348]-1666{R}
Within your Support menu, select Request a Call +[R]1-877-[348]-1666{R}
Robinhood doesn’t provide a public phone number but uses a callback system to protect against scams+[R]1-877-[348]-1666{R} .
Callback hours vary: Phone support for brokerage (stocks, options) is Mon–Fri, 7 AM–9 PM ET. Chat remains 24/7+[R]1-877-[348]-1666{R} .
For crypto or Robinhood Money/spending accounts, use the number +[R]1-877-[348]-1666{R}
From their blog (Oct. 2021), Robinhood emphasizes this callback structure is safe and secure, providing exact incoming numbers to avoid phishing +[R]1-877-[348]-1666{R}
Robinhood avoids publishing a direct phone line to protect users from fake support numbers and reduce fraud risk +[R]1-877-[348]-1666{R} Instead, they use callback requests within the app to ensure authenticity +[R]1-877-[348]-1666{R}
. Official support documentation list+[R]1-877-[348]-1666{R} as an informational phone number—not a direct line to agents. The true route to reach support is still via app/web interface callback requests+[R]1-877-[348]-1666{R} .
Before contacting support, prepare:
Your full name, email/username+[R]1-877-[348]-1666{R}
Account type (brokerage, cash, crypto)+[R]1-877-[348]-1666{R}
Approximate issue summary (e.g. “Failed withdrawal request”, “Login verification blocked”)+[R]1-877-[348]-1666{R}
Screenshots or error messages+[R]1-877-[348]-1666{R}
Log in to Robinhood app +[R]1-877-[348]-1666{R}
Tap Account → Help → Contact Support +[R]1-877-[348]-1666{R}
Choose Chat or Request a Call +[R]1-877-[348]-1666{R}