Refuse delivery
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You may refuse to accept a company's crate when it arrives at your home clearly damaged during transportation.
delivery. This will give the shipper and shipping firm (i.e. the gallery which organized the shipping should decide what next steps to take).
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It is important to take immediate action to fix it.
Accepting the delivery of a damaged crate can be detrimental to you over the long term, so do everything you can to be present during delivery so that
You can examine the crate/box/tube prior to when you sign off. before signing off. If you are not able to be present and a crate with obvious damage is simply left on
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Do not be concerned about losing your money when you leave the store.
Photograph everything even if it's not obvious.
To show that the item was damaged prior to arriving at your home Documentation is crucial. The widespread use of mobile phone cameras
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If you have videos or photos, it is a good idea to record the entire delivery process.
If you notice damage, take close-up photos of the compromised areas and include a reference for scale (like measuring tape, pencil, or even just your
finger). Sometimes, there is no way to avoid injury.