great team players


The types of remote customer service jobs
1. Remote Call Center Agent
No longer are agents in call centers required to work in a single place. Although call centers remain popular, it's relatively easy to handle similar tasks from your own home. With a call centre headset, you can handle all your household duties (or travel across the world) and still help customers with their problems through a phone call.


2. Remote Customer Service Rep
Remote customer service representatives are subject to the same responsibilities that employees of the company's customer support department. They connect with customers and offer discounts as well as proactive solutions, company news as well as new products or services. This position is only handled through virtual communication, which includes phone calls, email, live chat and social media. It may even be easier to meet your daily quotas while working at your home.


3. Remote Support Rep
Remote customer service representatives do not have a proactive approach to contacting customers. Instead, they respond to customer queries and concerns and offer solutions to problems with their products or services in return. They offer support through a variety of channels, much as remote customer service representatives. Additionally, they can work from anywhere as long they have internet and a phone.


4. Remote Chat Agent
Live chat agents provide assistance to customers and potential customers via chat. Customers might have questions regarding shopping online. They can count on you assist them in that. If you find the remote environment noisy or distracting, or if it is difficult to communicate via the phone, this job could be the right one for you.


5. Remote Support Engineer
Customer support engineers provide high-quality solutions to customer's technical issues. It is not necessary to be an expert in computers or have received training in software for your business.


6. Remote Customer Success Manager
Customer success managers work to help customers with their onboarding, account management and the execution of campaigns. They develop a strong relationship with customers, and follow up with their clients regularly to ensure they continue to gain the most value. You can do these tasks from a distance via email, phone or via video chat.


7. Remote Implementation Specialist
When a client purchases a product then the role of an implementer is to assist the customer with onboarding. This helps customers understand the product's internal workings and avoid any technical problems. The position is usually in the office however it is also possible to be remotely scheduled via email, phone or video conference.


8. Remote Virtual Assistant
Remote virtual assistants are able to assist customers with a wide range of tasks. Remote virtual assistants can be used to manage customers' email accounts and to schedule meetings. This job is perfect for those who love completing unique tasks each day, while working closely with clients, and still working from home.

1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
9. Interviewer via remote telephone
These individuals are often employed by companies as experts in outbound calls. In the role of a phone researcher interviewer you'll call your customers and gather their feedback over the phone. The data you gather will provide valuable insight into your customers. As it occurs completely via the telephone it's simple for a telephone research interviewer to work from home.

 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
10. Remote Travel Agent
While travel agents may seem to be in decline since more people are making travel arrangements online than they used to however, they're still in existence. The old-fashioned requirement of meetings in person now can be accomplished online through email, phone, and live chat. You can organize customer travels by simply knowing your company's software.

 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
11. Specialist in Enablement content
An enablement content specialist assists customer service employees by providing them with the resources necessary to create amazing customer experiences. They create value through every interaction, by making sure that team members are equipped with the knowledge and tools needed to be successful. They are great team players and understand how to support their teammates to produce positive customer engagement.

 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
12. Remote Customer Success Manager
The Director of Customer Satisfaction leads and develops the team for customer success. They are responsible for creating the company's strategy for customer satisfaction and leading the team to implement it. This includes overseeing and collaborating with other departments within the organization, as well as monitoring the success of the initiatives.

 

 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
After you've mastered the many work-from home customer support opportunities, let us look at some real jobs you may be interested in applying for.

43 Views